Support Policy

Tech Support Billing

I’m happy to help with support and technical issues as they come up. Please note that all support requests are billed in 30-minute increments at my standard hourly rate of $80, with a 1-hour minimum for urgent, unscheduled support.

While I do my best to provide quick solutions, some issues may involve external services (like hosting, email providers, or third-party software), which may impact resolution time.

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